Description
Service Description: This service is for apartment residents and covers online information submission, a preliminary quote, communication assessment, final price confirmation, deposit payment, and booking confirmation. The service may include packing clothing and books, packing kitchen items, furniture disassembly and reassembly, moving large furniture, loading and transport, unloading and room-by-room placement, delivery of packing materials, and coordination of material collection. The customer first submits the apartment type, floor, elevator access, parking distance, item list, and preferred date, then discusses details by phone or video.
Process and Timing: Online submission takes about 5–10 minutes; the preliminary quote is sent within 24 hours; communication assessment takes 15–30 minutes; an on-site assessment, when needed, takes 30–60 minutes; final price and cost details are confirmed within 1–3 business days; the deposit link is sent within about 10 minutes; booking confirmation is sent within 24–48 hours; the time window is confirmed again 1–2 days before service.
Package Contents: Basic includes vehicle, crew, loading and unloading, and standard furniture moving; Standard adds boxes, bubble wrap, labels, and furniture disassembly/reassembly; Complete adds room-by-room packing, move-in placement, and coordination of packing material collection.
Online Document Delivery and Final Format: Preliminary quote within 24 hours; assessment record within 2 hours after communication; final price sheet within 1 business day; deposit link immediately; service checklist 48 hours before departure; completion receipt within 24 hours after service. Final delivery is by email and online link in PDF format: confirmation sheet, cost breakdown, service checklist, and completion receipt.
